MU ALERT ISSUED

Crisis Intervention

SCS staff members provide assistance when members of the University community experience mental health crises. An SCS staff member is on call 24 hours a day, seven days a week to assist students in crisis or to consult with faculty and staff who are concerned about a student.

If a crisis occurs during office hours, concerned students, staff, and faculty should call SCS at (703) 526-6861 or come in (Berg Hall, 1st Floor) and inform support staff that there is an urgent need to speak with a counselor immediately.

Outside of office hours, the following options are available to address mental health crises:

Resident Students

  • When SCS is closed, resident students in crisis have the following options to speak with a Counselor:
  • Contact your Resident Advisor (RA) or the Residential Services Professional on Duty and ask to speak with the Counselor-On-Call.  OCRS staff are available 24 hours a day, seven days a week.
  • Contact Campus Safety at (703) 284-1600 and ask to speak with the Counselor-On-Call.  The Campus Safety Officer will take your name and phone number and the Counselor-On-Call will contact you directly.  Campus Safety Officers are available 24 hours a day, seven days a week.
  • If you would prefer to speak with someone off campus, an anonymous, confidential 24-hour hotline is available at (800) 273-TALK.

NOTE: If you have experienced physical injury or are concerned about your physical well-being, please contact 911, or go to the nearest emergency room.

Commuter Students

When the Counseling Center is closed, commuter students in crisis have the following options to speak with a Counselor:

  • Contact Campus Safety at (703) 284-1600 and ask to speak with the Counselor-On-Call.  The Campus Safety Officer will take your name and phone number and the Counselor-On-Call will contact you directly.  Campus Safety Officers are available 24 hours a day, seven days a week.
  • If you would prefer to speak with someone off campus, an anonymous, confidential 24-hour hotline is available at (800) 273-TALK.
  • If you are a veteran, this resource is also available to you: ​https://www.veteranscrisisline.net/get-help/hotline

NOTE: For mental health crises and emergencies occurring off campus in which someone's safety is immediately in danger, students should dial 911 or go to the nearest emergency room.

Staff and Faculty

When SCS is closed, staff and faculty who would like to consult about a student of concern can speak with the Counselor-On-Call.  Contact Campus Safety at (703) 284-1600 and let them know that you are concerned about a student and would like to speak to the Counselor-On-Call.  They will take your name and phone number and the Counselor-On-Call will contact you directly.  Campus Safety Officers are available 24 hours a day, seven days a week.

Confidentiality

For information regarding the limits of confidentiality during crisis situations, visit the confidentiality section of this website.

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