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Canvas Resources

 

24/7 Support

Marymount has contracted Instructure, the company behind Canvas, to provide Tier 1 support for all Marymount faculty, staff, and students.

You can access this 24/7/365 support through the help menu in the lower left corner of the Canvas interface.



There are two choices for this support, phone or chat
  1. Chat with Canvas Support (access via the Help icon in Canvas)
  2. Canvas Support Hotline (844-408-6459)




Getting Started With Canvas

  • How do I log in to Canvas? 
  • How do I use the Dashboard? 
    • The Dashboard is the first thing you will see when you log into Canvas. The Dashboard helps you see what is happening in all your currentcourses. 
      Dashboard.png
      1. The Dashboard defaults to the course view, which displays courses that have been starred as a favorite. Courses are ordered alphabetically by original course name and your role in the course.
      2. The Global Navigation Menu is located on the left side of every page in Canvas. Global Navigation links provide quick access to frequently used Canvas features. These links provide access to all your courses collectively. 
      3. The Dashboard also includes a sidebar, which helps show upcoming events in your courses
      4. The Dashboard also supports the Recent Activity Stream, which can be toggled at the top of the Dashboard based on user preference. 
      5. The Help Button – 24 hours a day. 7 days a week, 365 days a year Canvas support. One-on-one support for technical problems, or for any aspect of using Canvas is available via a toll-free phone number or chat. 
  • How to view all of my Courses?
    • After logging into Canvas, you can view your current courses. You may also be able to view past and future enrollment courses in Canvas
      AllCourses-(1).png
      In Global Navigation, click the Courses link [1], then click the All Courses link [2]. 
  • How do I use the Dashboard?
  • How do I view my Canvas courses?


Canvas Community


A variety of online support resources are available in Instructure's Canvas Community: Additional guides intended for students, instructors, instructional designers, and system administrators, as well as guides for using Canvas mobile apps, are available at Canvas Guides.

 



Canvas Overview Short Videos


In this video, you will get an overview of all the components in the Canvas interface. 

 

In this video you will get an overview of Announcements.

 

In this video, you will get an overview of the Assignments index page, including Assignment groups, shells, and types.

 

In this video you will learn how to use the Gradebook in Canvas.

 

In this video you will learn how to use the Syllabus in Canvas.

 

In this video, you will learn how to access and manage files in Canvas. 

 
 

Student Overview Videos

 

In this video, you will get a brief overview of the Canvas user interface.

In this video, you will get an overview of Assignments.

In this video, you will learn about the different ways you can submit assignments in Canvas. 

In this video you will learn how to check your grades in Canvas. 

Please go to Canvas Video Guide to see the full video list. 


 

Webinars


To register for the Canvas trainings, please go to the Canvas Training Portal site and sign in. If this is your first time accessing the site, you will need to create an account (You must use Marymount Email when signing up for a new account).
 
Recommended Courses Description
First Look** First Look introduces participants to the Canvas environment, login procedure, and global navigation. Attendees will explore account setup, personal preferences, and communication tools, such as the Inbox and Calendar. This session also presents the numerous avenues for support available to each Canvas user.
Course Basic** Course Basics provides an overview of the layout and features included in a Canvas course. Users will learn about the Course Navigation Menu and individual components that can be used to deliver content and assess student performance. This introductory demonstration provides users with the background knowledge to begin their Canvas journey.
Course Communication  Student and Teacher communication is the backbone of effective classrooms. Numerous Canvas tools facilitate student dialogue for content analysis. Three of the specific tools highlighted in this session are class Announcements, Discussions and Chat. Trainers will share tools and strategies that can stimulate classroom debate, allow for brainstorming, and incorporate real-world content.
Course Design Considerations Course Design Considerations highlights the best practices in Canvas for creating student-centered course spaces that can be easily navigated from a browser or a mobile device. We’ll discuss strategies such as chunking content into small bursts of learning, best practices for building native content and provide instructors with tips for leveraging enhanced tool sets in Canvas.
Home Pages Home Pages will guide participants through the creation of beautiful and functionally designed Home Pages that are intuitive for students. Participants will be provided with best practices for creating banners and buttons, using tables, inserting images and exploring other features.
Leveraging Modules Leveraging Modules teaches users how create flow within a course by organizing and structuring content with the Modules tool. Instructors will explore how to create and manage content modules, leverage progress monitoring capabilities, and scaffold student access to course content.
Assignments Assignments provides users with a detailed exploration of all the options and use cases for the Assignment tool in Canvas. Participants will create and manage Assignment groups, organize their Assignment index, and work to develop cohesive assignments for their courses. Users will explore assignment settings, applications, and tools. Additionally, participants will learn how to utilize rubrics for assessing assignments.
Quiz Basics Quiz Basics session will prepare instructors to use the quizzing tool in Canvas. Users will learn how to customize quiz settings and differentiate assessment windows to students. A variety of quiz question types will be explored, and participants will have the opportunity to view example quizzes and use cases
**Highly Recommended
 

Self-paced tutorials

Several self-paced tutorials are available within Canvas at Marymount. To complete a tutorial, click Join this Course in the upper right corner of the page:

Center for Teaching and Learning

Pedagogical and instructional technologies consulting is available for faculty and instructors on Marymount University campus through partnerships between the Center for Teaching and Learning and ITS. 

FAQs

24/7 Support

Answer
Marymount has contracted Instructure, the company behind Canvas, to provide Tier 1 support for all Marymount faculty, staff, and students.

You can access this 24/7/365 support through the help menu in the lower left corner of the Canvas interface.



There are two choices for this support, phone or chat
Chat with Canvas Support (access via the Help icon in Canvas)
Canvas Support Hotline (844-408-6459)



 

Default notification settings in Canvas

Answer

Notification Type

Default Frequency
Course Activities  
  Due date Weekly
  Grading policies Weekly
  Course content Never
  Files Never
  Announcement Right away
  Announcement created by you Never
  Grading including scores when alerting about grade changes Right away
  Invitation Right away
  All submissions Never
  Late Grading Daily
  Submission comment  Daily 
Discussions  
  Discussion Never
  Discussion post Daily
Conversations  
  Added to conversation Right away
  Conversation message Right away
  Conversations created by me Never
Scheduling  
  Student appointment signups Never
  Appointment signups Right away
  Appointment cancellations Right away
  Appointment availability Right away
  Calendar Never
Groups  
  Membership update Daily
Alerts  
  Administrative notifications Daily
Conferences  
  Recording ready Right away

Getting Started with Canvas as an Instructor

Answer

How do I view my Canvas courses?

Answer
After logging into Canvas, you can view your current courses. You may also be able to view past and future enrollment courses in Canvas.

Open Courses

https://s3.amazonaws.com/screensteps_live/images/canvas/103948/43/rendered/48254300-5d4f-43e4-9991-4624d06f933f.png?AWSAccessKeyId=AKIAJRW37ULKKSXWY73Q&Expires=1489167794&Signature=0ZjfnSm4Dhux1%2FgAPMALla4iPtE%3D
In Global Navigation, click the Courses link [1], then click the All Courses link [2].

https://s3.amazonaws.com/screensteps_live/images/canvas/103948/44/rendered/befe5e24-9906-4ee7-9759-b21978a18a0c.png?AWSAccessKeyId=AKIAJRW37ULKKSXWY73Q&Expires=1489167822&Signature=DuGrQuN1o8fDK1T%2BZsvsuJTW%2BEw%3D

How do I use the Dashboard?

Answer
The Dashboard is the first thing you will see when you log into Canvas. The Dashboard helps you see what is happening in all your courses and allows you to figure out what to do next.

How do I use the Course Home Page as an instructor?

Answer
If you are enrolled in a course as an instructor, the Course Home Page is the first page students see when they open the course. The Home Page also helps students understand how they can navigate through the course. You can customize the Home Page to create a specific workflow for your students. 

How do I start a new course from the Dashboard?

Answer
Admins or instructors can start a new course in Canvas. New courses are created as course shells to host courses for their institution. Some institutions will have this option disabled and instead provide courses to faculty automatically via SIS (student information system) imports. 

Which browsers does Canvas support?

Answer
Supported Browsers
Canvas supports the current and first previous major releases of the following browsers:
Internet Explorer 11 and Edge (Windows only—please make sure your operating system is also current as noted in the computer specifications lesson; you may need to download the Windows 10 Anniversary Update to submit Canvas assignments)
Safari 9 and 10 (Macintosh only)
Chrome 55 and 56
Firefox 50 and 51 (Extended Releases are not supported)
Flash 23 and 24 (used for recording or viewing audio/video and uploading files)
Respondus Lockdown Browser (supporting the latest system requirements)
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