MU ALERT ISSUED

FAQs

Who can sign up for MU Alerts?

Answer
This emergency alert system is for Marymount University students, faculty, and staff.

What kind of messages does the system provide?

Answer
This system provides both text messages and e-mails.

What equipment do I need?

Answer
MU Alerts can send text messages to any cell phone or other portable device with short message service (SMS) text messaging capability.

Please note that landlines, most Tracfones, and some pay-as-you-go phones are not compatible with this system.

MU Alerts can send e-mail messages to any Mac or PC that has at least 14.40 Kbps Internet access, uses any operating system from Windows 98 to the present, and uses any Web browser.

How many messages am I likely to receive?

Answer
The MU Alerts system will be used only to notify members of the Marymount community of emergency situations and weather-related delays, cancellations, or closings. Therefore, the number of messages should be minimal.

How much will it cost to get the alerts?

Answer
Signing up for MU Alerts is free; however, various cell phone plans have different charges for text messages. Check with your provider if you’re unsure of your plan’s details.

What should I do if I change my cell-phone provider?

Answer
Whenever any of your contact information changes, log in to your MU Alerts account and update the information on file. This is the only way to ensure that you will continue to receive alerts.

How can I opt-out of MU Alerts?

Answer
You can opt out at any time. Just log in to your MU Alerts account and follow the directions.

Will my account expire?

Answer
MU Alerts registrations expire two years after the date of activation. Approximately 30 days before your account expires, you will receive an alert asking if you wish to renew your registration.

To renew, log in to your MU Alerts account and click the button that says “Extend Service Period” (if your account has not yet expired) or “Re-Activate Account” (if your account has already expired).

When renewing your registration, it is a good idea to check that the cell phone number(s) and e-mail address(es) that you have listed are still correct.

If I have a problem with the system or my account, what should I do?

Answer
For assistance, contact us via email.

Office of Campus Safety & Emergency Management

 

Main Guardhouse
24 hours/day, 7 days/week
(703) 284-1600

Ballston Center
1000 N. Glebe Rd.
Arlington, VA 22201
(703) 284-5900

Main Office
Ireton Hall 1018
2807 North Glebe Road
Arlington, VA 22207
(703) 284-1601

Questions?

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